Micauto Rent-a-Car
PT
24/7 Service Centers
+351 918 20 80 20 - São Miguel | +351 918 20 80 21 - Terceira

Privacy policy and terms of use of our site

A Micauto.com respects the visitors privacy and take every care to protect their information. This privacy policy is to provide the information we collect and how we can use it as well as the security standards adopted to protect your identity and personal data.


What type of information do we collect

Personal data
Micauto.com collects personal data that you voluntarily provide. This information is collected when you make an online reservation. We may obtain information from third parties concerning you in deciding whether to rent a vehicle to you. Micauto.com collects the full name and contact information for a driver when a reservation is made. Micauto.com will also collect credit card information, including card number, card type, cardholder name, and expiry date, in order to guarantee your reservation or bill you for prepaid reservations.

Contacting Micauto.com
Micauto.com collects personal information such as your full name, email address, and/or contact information whenever you submit a question or suggestion, using the Contact Us section of Micauto.com

Our partners
Micauto.com has partnered with reputable third parties to offer the clients a variety of travel services. All travel services throughout Micauto.com that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Micauto.com We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

Other information collected
Information is collected automatically every time you visit Micauto.com. Micauto.com collects information about your machine or device and assigns you a "cookie" (a small, unique identifier text file) when you visit Micauto.com. You do not provide this information-it is collected automatically as a means of supporting your visit to our site. We use cookies and other technologies to facilitate and track your use of services offered on this website. These technologies may also be used in connection with html email sent by Micauto.com.


Use of cookies

We collect information about your machine or device for the purpose of assessing the effectiveness and relevancy of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and developing featured programmes and content that will be of interest to our members and site visitors.

Micauto.com uses three types of cookies:

  • Session cookies: These are used to track the user's progression through the site in a single visit. These are required for the site to function but are not used in any way to identify you personally. Session cookies are temporary andare automatically deleted once you leave www.micauto.com
  • Persistent cookies: These are used to identify our returning customers. They are not required for the site to work but enhance customer experience. We do not store any personal data in these cookies, just a unique number that identifies customers to us. Persistent cookies remain on your machine or device hard drive until you delete them.
  • Third party cookies: Third party cookies that are used by our business partners on Micauto.com. Please find below information on the use of third party cookies on Micauto.com

Both sees and persistent cookies can be used in the emails we send. In addition to cookies, some of our web pages and HTML messages are "pixel tags" that allow us to follow the steps of the users on our sites and the recipients of our communications. These bookmarks are used to collect non-personally identifiable data that help us determine popular destinations, average rental rates, quotes and conversion rates, additional links and other information that can be used to improve the services we offer to our customers.


Machine or device information

Micauto.com collects certain technical information from your machine or device each time you request a page during a visit Micauto.com. This information is collected from your machine or device's web browser and may include your IP address, operating system, web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer web site. 

How we use the data we collect

Information collected on Micauto.com may be used to:

  • Make an on-line reservation / modify or cancel existing reservation
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site

Online Reservation
Information collected is used to confirm and process your reservation and rental, prepare your invoice, bill your credit card (when you reserve a prepaid rate) and send you a reservation confirmation email.

Alerts notification / On request vehicles & equipment
In the event you have booked a vehicle or equipment that is on request and that happens to be unavailable, Micauto.com may phone you or send you an email notification to inform you of this.

Email notifications
We will use your email address or telephone number to contact you about changes to your reservation. Responses to your questions or suggestions. We will use your email address or telephone number to respond when you submit a question or suggestion.

Transfer of data collected
In order to allow us to provide you with effective services, Micauto.com may from time to time transfer data collected to other companies in the EU or outside the EU. Such transfer does not imply any restriction and our privacy policy will be fully applicable. By accepting this Privacy Policy, you hereby authorize Micauto to proceed with such a transfer.


Communication from Micauto.com

Clients will receive communications from Micauto.com when they:

  • Get a quote / Make an online reservation / Modify or Cancel existing reservations
  • Contact Micauto.com with questions/suggestions
  • Make an online reservation / Modify or Cancel existing reservation
  • Each time you make an online reservation through Micauto.com, or modify or cancel a confirmed reservation, you will receive confirmation of your booking details via email. In the event you have booked a vehicle or equipment that is on request and that happens to be unavailable, Micauto.com will send you an email notification to inform you of this.

Contact Micauto.com questions/suggestions
To request assistance, send a query via the Contacts section and we will respond to you via email or telephone.


Links to other websites

There are several places throughout Micauto.com that may link you to other web sites that do not operate under Micauto.com information privacy practices. When you click through to these web sites, Micauto.com information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your information.


How we store & protect Personal Information - Data Security

Visitors to feel confident about using Micauto.com and making car rental reservations, so we are committed to protecting the information we collect. Micauto.com is a safe and secure online environment. Our systems are configured with data encryption, or scrambling technologies, and industry-standard firewalls. When you send personal information to Micauto.com over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.


Rectification, disposal or modification or update of personal information

If you wish, you can choose to delete all your personal information from our database. If you wish, you can also unsubscribe, delete or modify your personal information.


The consent of the data holder

By using our website you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, you are requested not to provide us with personal information and to cease use on our website.


Privacy policy

The online privacy policy applies only to information collected through our website and not to information collected offline.
If you have any questions or comments regarding our website and / or our privacy policy, write them down to geral@micauto.com.